Terms of Service

Last updated July 28, 2026

These terms apply when you join a restaurant's VIP club through CustomersFly or use anything else on this site.

The messaging program

Restaurants use CustomersFly to send guests a welcome offer and occasional promotions. You join by filling in the signup form and ticking the consent box; we do not message anyone who has not done that.

Message frequency varies, typically up to around four messages a month. Message and data rates may apply. Reply STOP to opt out or HELP for help. Carriers are not liable for delayed or undelivered messages.

Offers

Offers are made by the restaurant, not by CustomersFly. Each offer has an expiry date and can be redeemed once. The restaurant decides what the offer is and honours it; we deliver it and keep track of whether it has been used.

Your information

What we collect and how we use it is described in our Privacy Policy.

Acceptable use

Do not sign up using someone else's phone number or email address, and do not attempt to redeem an offer you were not given.

No warranty

The service is provided as is. We do not guarantee that messages will always arrive on time, or at all — delivery depends on mobile carriers and email providers we do not control.

Changes

If we change these terms we will update the date at the top of this page.

Contact

Questions go to will@customersfly.com.